Terms of Service

Last updated: October 2026

These terms cover your use of the coaching, plans, and client portal provided by Menzie Nutrition Team (“MNT,” “we,” “us”). By signing up, you agree to them.

What we provide

MNT provides 1:1 online nutrition and fitness coaching. That includes custom training programs and diet plans, delivered online through your private client portal, and, for Monthly Coaching clients, ongoing check-ins with your coach. All coaching is online only. We do not provide in-person or in-gym sessions. We welcome adults of all ages, 18 and up, and all fitness levels. You must be at least 18 years old to sign the waiver and use our services. We do not coach anyone under 18.

Not medical advice

Our coaching is general fitness and nutrition guidance. It is not medical advice, diagnosis, or treatment, and your coach is not acting as your doctor or dietitian. Talk with your doctor before you start a new exercise or nutrition program, especially if you have a health condition, injury, or are pregnant. If you feel pain, dizziness, or anything unusual, stop and seek medical care.

Waiver and your responsibility

Exercise and changes in diet carry risk, including injury, illness, and in rare cases death. Before you start you must sign our liability waiver and complete the health screening, and you must answer honestly. You are responsible for training within your own limits and for telling your coach about any change in your health. Because our coaching is online, your coach cannot see you or supervise you while you train. By using our services you accept these risks, and you release Menzie Nutrition Team and its owner, coaches, and staff from liability to the fullest extent the law allows, as set out in the waiver you sign.

Results

Results depend on many things, including your effort, consistency, health, and circumstances. We cannot and do not guarantee any particular result. Any before-and-after photos or personal stories we share are individual results and are not typical.

Free one-week trial

The free trial gives you access to your plan for 7 days at no cost and with no payment needed. It is limited to one per person. When the week ends, your access pauses until you choose a plan. Your access code stays the same.

Paid plans and billing

The Training Program, Diet Plan, and Package Plan are billed monthly. The price you see when you sign up is the price you pay each month until you cancel.
Monthly Coaching is billed monthly at a price agreed with you in advance.
Payments are processed securely by Stripe. We never see or store your full card number.
If a payment fails, your access pauses until payment succeeds.

Cancelling and refunds

You can cancel at any time. To cancel, tell your coach before your next billing date, and you will not be charged again. Charges for a billing period that has already started are generally not refundable, except where the law requires it or where we agree otherwise. If something went wrong with a charge, contact us and we will work it out with you.

Emails and text messages

We email you about your coaching, including reminders. You can stop reminder emails with the link in any of them; emails about your account and billing still reach you. Text messages are optional. If you turn them on in your client portal and confirm your number, Menzie Nutrition Team will text that number reminders about your plan and weekly check-ins and notices about your account. Message frequency varies, about one to four a week. Message and data rates may apply. Text STOP to cancel at any time, or HELP for help. Agreeing to texts is not required to buy anything. Carriers are not liable for delayed or undelivered messages. For help, contact bmenz77@gmail.com or 713-553-3446. See our Privacy Policy for how we handle your information.

Your access code and your plan

Your access code is personal. Do not share it. Your plan is written for you and is for your own use. Please do not copy, resell, or publish it.

Acceptable use

Please be respectful to your coach and others, and do not misuse the website or portal, try to access another client’s information, or interfere with how they work. We may pause or end access for misuse.

Limits of our responsibility

To the fullest extent the law allows, MNT, its owner Brock Menzie, and its coaches, employees, contractors, and affiliates (the “Released Parties”) are not liable for any injury, illness, death, loss, or damage of any kind that arises from or relates to your use of the coaching, plans, website, portal, emails, or text messages. That includes anything that happens while you follow, or do not follow, a plan, and it applies even if a Released Party was negligent. The website, portal, emails, and texts are provided as is and as available, and we do not promise that they will always work, arrive on time, or be free of errors. We are not responsible for what outside companies we use, such as Stripe or your phone carrier, do or fail to do.

If a court decides that a Released Party is liable anyway, then to the fullest extent the law allows the total is limited to the amount you paid MNT in the 3 months before the event, and it never includes lost income, lost profits, or indirect, special, consequential, or punitive damages. Nothing in these terms limits any right you have that cannot be limited by law.

Covering our costs

You agree to repay the Released Parties for any claim, loss, or cost, including reasonable attorney fees, that comes from your use of our services, from false or incomplete information you gave us, from anyone else using your plan or access code, or from your breaking these terms.

Governing law

These terms are governed by the laws of the State of Arkansas. If any part of them is found to be unenforceable, that part is limited or removed only as much as needed and the rest stays in force.

Changes

We may update these terms. If we do, we will change the date at the top of this page. Continuing to use our services after a change means you accept the updated terms.

Contact

Menzie Nutrition Team
bmenz77@gmail.com
713-553-3446