Privacy Policy
Last updated: October 2026
Menzie Nutrition Team (“MNT,” “we,” “us”) provides 1:1 online nutrition and fitness coaching. This policy explains what information we collect, why, and the choices you have. If anything here is unclear, email bmenz77@gmail.com.
What we collect
- Contact details: your name, email address, and phone number.
- Intake information: your goals, training experience, schedule, available equipment, injuries or limitations, age, sex, height, weight, activity level, and dietary restrictions, which you give us on our intake form so your coach can write your plan.
- Waiver and health screening: your date of birth, your answers to a short health questionnaire, your typed signature, the date and time you signed, and the internet address you signed from.
- Progress and check-ins: the days you mark workouts complete, and the bodyweight, ratings, and notes you send in your weekly check-in. If any answer on your health screening is Yes, we also keep a note that your coach followed up with you about it, plus any short note your coach adds. We do not keep medical records or messages from your doctor in the portal.
- Call bookings: calls with a coach are for paying clients. If you book a call with your coach in the portal, we keep the time you pick, your name and contact details, and any note you write about what you want to talk about. A booking is deleted automatically about two weeks after the call. Calls are held on Zoom: when you book, a Zoom meeting is created on our Zoom account with your name, the time, and your note, and it is deleted if the call is canceled. What happens inside the Zoom meeting is covered by Zoom’s own privacy policy. The coach you book with, and the business owner, can see your name, contact details and note for that booking.
- Payment details: payments are handled by Stripe. We receive your name, email, and the status of your subscription. We never see or store your full card number.
- Messaging choices: whether you want reminder emails, and, only if you turn on text messages, the mobile number you give us, the date you agreed, and the texts you send us back.
- Plan and account data: the training and nutrition plan your coach writes for you, and the personal access code that opens it.
- Basic technical data: your internet address and a sign-in cookie in the client portal, used to keep your account secure and to limit repeated sign-in attempts. This website does not use advertising or analytics cookies.
How we use it
- To write your plan and coach you.
- To confirm your waiver and keep a record of it, for your safety and ours.
- To take payment, manage your subscription, and give you access while you are an active client.
- To contact you about your coaching, billing, or questions you send us.
- To send the emails and, if you choose them, the text messages described below.
- To keep our systems secure and prevent misuse.
We do not sell your personal information, and we do not use it for advertising.
Emails and text messages
We email you about your coaching: a welcome message with your access code, a reminder for your weekly check-in, a note when your plan is ready or updated, and notices about your payments, your free week, and your signed documents. Every reminder email has a link to stop reminders like it. Emails about your account, such as a payment that did not go through, still reach you.
If you choose to turn on text messages in your client portal, we text the mobile number you give us about your plan and check-ins, about one to four texts a week. We text that number once to confirm it is yours before sending anything else. Message and data rates may apply. You can stop texts at any time by replying STOP to any text, or in your portal. Reply HELP for help.
We do not sell your phone number or your email address. Mobile information, including your number and your agreement to receive texts, is not shared with third parties or affiliates for marketing or promotional purposes.
Who we share it with
Only the services that help us run MNT, and only as needed to provide them:
- Google (Google Forms and Sheets), which hold the intake form responses.
- Cloudflare, which hosts our client portal and stores portal records such as your waiver, plan, and access code.
- Stripe, which processes payments and subscriptions.
- Resend and Twilio, which deliver our emails and text messages. They receive your email address or mobile number and the message, only to deliver it.
We may also share information if the law requires it, or to protect someone’s safety.
Health information
Your health screening answers and body measurements are sensitive. Giving them to us is your choice, and some intake questions can be left blank. Your plan and your health answers are visible only to you and your coach. Your access code opens your own plan and no one else’s.
How long we keep it
We keep your plan and account while you are a client. We keep signed waivers for as long as needed for legal and safety records. After that, we delete or de-identify information we no longer need.
Security
We use secure connections, personal access codes, and limits on repeated sign-in attempts. No system is perfectly secure, so please keep your access code private and do not share it. To the fullest extent the law allows, we are not liable for access to your information that we could not reasonably prevent, or that happens because an access code was shared.
Your choices
You can ask us to show you what we hold about you, correct it, or delete it, except for records we are required to keep, such as a signed waiver. Email bmenz77@gmail.com and we will respond promptly.
Children
Our coaching is for adults 18 and older. We do not knowingly collect information from anyone under 18. If we learn that we have, we will delete it.
Changes to this policy
If we change this policy, we will update the date at the top of this page.
Contact
Menzie Nutrition Team
bmenz77@gmail.com
713-553-3446